Shipping policy
Effective Date: February 28, 2026
At Momi Active, we aim to deliver your orders quickly and safely. Please read our shipping policy for details.
1. Processing Time
-
Orders are usually processed within 1–3 business days after payment confirmation.
-
Customizations or high-demand items may take 2–5 business days to process.
2. Shipping Methods & Delivery Time
-
We offer standard shipping for all orders.
-
Estimated delivery times:
-
Within Pakistan: 3–7 business days
-
International Shipping: 7–15 business days (depending on destination)
-
-
Delivery times are estimates and not guaranteed.
3. Shipping Costs
-
Shipping charges are calculated at checkout based on weight, location, and delivery method.
-
Free shipping promotions may apply for qualifying orders, as stated on the website.
4. Order Tracking
-
Once your order is shipped, you will receive a tracking number via email.
-
You can use this number to track your package until delivery.
5. Shipping Address
-
Please ensure your shipping address is accurate and complete.
-
Momi Active is not responsible for delays or lost packages due to incorrect addresses.
6. Lost or Damaged Packages
-
If your package is lost or damaged during shipping, contact us immediately at support@momiactive.com.
-
We will assist in filing claims with the courier and resolving the issue.
7. Contact Us
For any questions regarding shipping:
Email: support@momiactive.com
Phone: [Your Contact Number]