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Shipping policy

Effective Date: February 28, 2026

At Momi Active, we aim to deliver your orders quickly and safely. Please read our shipping policy for details.

1. Processing Time

  • Orders are usually processed within 1–3 business days after payment confirmation.

  • Customizations or high-demand items may take 2–5 business days to process.

2. Shipping Methods & Delivery Time

  • We offer standard shipping for all orders.

  • Estimated delivery times:

    • Within Pakistan: 3–7 business days

    • International Shipping: 7–15 business days (depending on destination)

  • Delivery times are estimates and not guaranteed.

3. Shipping Costs

  • Shipping charges are calculated at checkout based on weight, location, and delivery method.

  • Free shipping promotions may apply for qualifying orders, as stated on the website.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this number to track your package until delivery.

5. Shipping Address

  • Please ensure your shipping address is accurate and complete.

  • Momi Active is not responsible for delays or lost packages due to incorrect addresses.

6. Lost or Damaged Packages

  • If your package is lost or damaged during shipping, contact us immediately at support@momiactive.com.

  • We will assist in filing claims with the courier and resolving the issue.

7. Contact Us

For any questions regarding shipping:
Email: support@momiactive.com
Phone: [Your Contact Number]